Privacy and Cookies Policy

You hereby consent to the processing by Charlemagne Capital of any personal data given by you in the provision of these services to you, Charlemagne Capital agrees to keep such data strictly confidential.

Charlemagne Capital will use the information you provide to serve your investment needs and to provide related services to you.

Charlemagne Capital may disclose your personal information to third parties:

  • If Charlemagne Capital or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If Charlemagne Capital is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Charlemagne Capital's terms of use and other agreements; or to protect the rights, property, or safety of Charlemagne Capital, Charlemagne Capital's customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Charlemagne Capital may collect and process the following data about you:

  • Information that you provide by filling in forms on Charlemagne Capital's site. This includes information provided at the time of registering to use Charlemagne Capital's site, posting material or requesting services. Charlemagne Capital may also ask you for information when you report a problem with Charlemagne Capital's site.
  • If you contact Charlemagne Capital, Charlemagne Capital may keep a record of that correspondence.
  • Charlemagne Capital may also ask you to complete surveys that Charlemagne Capital use for research purposes, although you do not have to respond to them.
  • Details of your visits to Charlemagne Capital's site and the resources that you access.

Charlemagne Capital may also use your data to provide you with information which may be of interest to you and Charlemagne Capital may contact you about these by post or telephone. Charlemagne Capital may contact you and send marketing material to you electronically although you will be given the option of unsubscribing to any such marketing emails with each email Charlemagne Capital sends to you.

IP Addresses
Charlemagne Capital may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Charlemagne Capital's advertisers. This is statistical data about Charlemagne Capital's users' browsing actions and patterns, and does not identify any individual.

Cookies
Charlemagne Capital sets and accesses cookies and similar technology on your computer to obtain information about your general internet use.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website during your browsing session or on each subsequent visit, or to another website that recognises that cookie. The cookies we set do lots of different jobs, like help Charlemagne Capital to improve Charlemagne Capital's site and to deliver a better and more personalised service, remembering your preferences, and generally improving the user experience. You can find more information about cookies at http://www.allaboutcookies.org/.

Cookies can be categorised in accordance with the categories found in the ICC UK Cookie guide as set out below:

  • Strictly necessary cookies - these cookies are essential in order to enable you to move around a website and use its features and enable services you have specifically asked for. Consent is not generally required for these cookies.
  • Performance cookies - these collect information about how visitors use a website, for example, by recording which pages users go to most often (usually on an anonymous basis).
  • Functionality cookies - these cookies allow a website to remember the choices a user makes, such as a user name or language preference.
  • Targeting or advertising cookies - these collect information about a user's browsing habits and are generally placed by advertising networks with the website operator's permission.

The following cookies are set on the Charlemagne Capital site:

  • Disclaimer
    This cookie holds information regarding user choices on the disclaimer. It is a functionality cookie of session duration.
  • Charlemagne-capital-v2-production#ip3_device
    This cookie enables us to deliver content across a wide range of device types. It is a functionality cookie of session duration.
  • Charlemagne-capital-v2-production#lang
    This cookie holds information regarding the language for our site. It is a functionality cookie of persistent duration.
  • Google Analytics (_utma _utmb _utmc _utmz)
    These cookies help us to understand how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form on numbers of visitors to the site, where visitors to the site have arrived from and which pages of the site they visit. These are performance cookies of either session or persistent (up to 2 years) duration. To opt out of Google Analytics: http://tools.google.com/dlpage/gaoptout
  • ASPNETSESSIONID (ASP.NET_SessionId)
    This tracking cookie holds a unique ID that connects user requests with the session. It is a performance cookie of session duration.
  • SERVERID
    This cookie holds information regarding the ID of the server which served a user's request. It is a performance cookie of session duration.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. The Help or Internet Settings function within your browser should tell you how. Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains detailed information on cookies and how to delete, restrict, or block them on a wide variety of browsers. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that if you select to restrict cookies you may be unable to access certain parts of Charlemagne Capital's site. Unless you have adjusted your browser setting so that it will refuse cookies, Charlemagne Capital's system will issue cookies when you log on to Charlemagne Capital's site.

Where Charlemagne Capital stores your Personal Data
The data that Charlemagne Capital collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by Charlemagne Capital's staff operating outside the EEA. By submitting your personal data, you agree to this transfer, storing or processing. Charlemagne Capital will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to Charlemagne Capital is stored on Charlemagne Capital's secure servers. Where Charlemagne Capital has given you (or where you have chosen) a password which enables you to access certain parts of Charlemagne Capital's site, you are responsible for keeping this password confidential. Charlemagne Capital asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although Charlemagne Capital will do its best to protect your personal data, Charlemagne Capital cannot guarantee the security of your data transmitted to Charlemagne Capital's site; any transmission is at your own risk. Once Charlemagne Capital has received your information, Charlemagne Capital will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your Information
Charlemagne Capital may disclose your personal information to any member of Charlemagne Capital's group, which means Charlemagne Capital's subsidiaries, as defined in section 1159 of the UK Companies Act 2006.